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Classroom Secrets

            How to add sub-users to a school account.

            This guide outlines how to set up additional users for your school subscription. This includes adding users who are existing members of Classroom Secrets, adding entirely new users and removing users. 

            How to add new users 

            Step 1: Log into your Classroom Secrets account.

            Step 2: Navigate to the 'Manage my school' button (located on the 'Welcome back' page) or 'Manage Account' button (found in the top bar of each page).

            Step 3: Scroll down the page until you reach the section titled 'Sub-members'.

            Step 4: If the member of staff you wish to add to the school subscription is already a subscriber or a paid member (using the school email domain), they will automatically be visible on the 'New Sub-member' drop-down list.

            If any of your staff are personal paid members of Classroom Secrets, they may be entitled to a partial refund for any time remaining on their personal subscription.

            Step 5: If the member of staff you wish to add to the school subscription is entirely new to Classroom Secrets, please scroll down and click on 'Create new Sub-member'. You will then need to complete the form accordingly. 

            IMPORTANT: All users that you wish to add to your school subscription must have a domain that is unique to your school. The system will not allow the adding of any email domain that is different to the one you have registered with us. 

            Once you have completed the information and clicked
            'Create new sub-member', the individual will receive an email with individual login details.

            Step 6: Repeat this process until all appropriate school staff are added to the subscription.

            How to remove users

            If you experience staffing changes, you can remove users following the steps below. 

            IMPORTANT: Staff should only be kept on the school subscription while they are employed by the school. 

            Step 1: As with adding new users, please log in and navigate to the 'Manage my school' button or 'Manage Account'.

            Step 2: When you scroll down to the 'Sub-members' section, you will see a list of all the users on your school subscription. To remover a user, simply click on the red cross that is located next to their name. 

            If at any point you require further assistance, please do not hesitate to get in touch and a member of the team will be more than happy to help. We can be contacted via the phone on 01422 419 608, email at or via our social media channels. We also have a Live Chat facility available on our website during our office hours of 8.30 - 4.30 (Monday to Friday).

            Updated: 11 Jul 2019 06:33 PM
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