How do I add a new user to our school subscription?
If your school subscription is maintained by us, all you need to do is ask the lead person on the school account to email us on email@example.com with the full name and email address of the new user. From there, we will be more than happy to add them to the school subscription for you.
If your school maintain their own school account, your school will have a lead account. This member of staff is responsible for adding and removing users from the school subscription.
In order to add a user, this member of staff needs to log in and navigate to the 'Manage my School' or 'Manage account' button.
From there, simply click on the red cross to remove a user and then add a new sub-member by completing the form.
If at any point you require further assistance, please do not hesitate to get in touch and a member of the team will be more than happy to help. We can be contacted via the phone on 01422 419 608, email at firstname.lastname@example.org or via our social media channels. We also have a Live Chat facility available on our website during our office hours of 8.30 - 4.30 (Monday to Friday).